COVID-19 POLICY & PROCEDURES
Ensuring a safe, clean and inviting environment is the core of our commitment to providing the highest level of hospitality.
In response to COVID-19, we have initiated and are maintaining industry-leading and scientifically driven elevated cleanliness standards to safeguard the wellbeing of our guests and colleagues.
The comprehensive strategies we are employing are rooted in industry experience, based on the latest scientific guidance, and utilize hospital-grade cleaners and best practices designed to prevent the spread of viruses. These strategies will be updated regularly to reflect the most current science and technology available.
We remain totally committed to providing a safe, clean and inviting environment for our guests and employees. Enhanced cleaning practices have been implemented throughout the property and staff have been trained on all new procedures. We know you expect the highest level of cleanliness when it comes to choosing hotel accommodations, and our goal is to deliver just that!We look forward to welcoming you soon. Thank you for your continued trust and loyalty.
– Country House Inns
FRONT DESK AND ALL INDOOR PUBLIC AREAS
FACE COVERINGS – The State of Oregon has mandated the wearing of face coverings inside public spaces at all times. Face coverings are also mandated in outdoor public spaces whenever social distancing is not possible. If you do not have a mask, we are happy to provide one for you. Children under the age of five are exempt from Oregon’s mask requirements.
PLEXIGLASS SNEEZE GUARDShave been installed at the Front Desk.
SANITIZING– All indoor public areas are sanitized throughout the day.
HAND SANITIZING STATIONSare available throughout the public areas.
SOCIAL DISTANCINGmeasures have been implemented throughout the property.
GUESTROOMS AND HOUSKEEPING
CLEANINGPRIOR TO ARRIVAL– Enhanced and thorough cleaning protocols have been implemented. Guestrooms are cleaned with EPA’s “Registered Antimicrobial Products for Use Against Novel Coronavirus SARS-CoV-2” (the virus that causes the disease COVID-19).
CLEANING DURING STAY– No housekeeping service will be provided for stays of three nights or less. For longer stays, room service MUST be provided on the third morning. Cleaning will only be done when guests are not present in the room.
LINENS & TOWELS– Please call the Front Desk by 1:00 PM if you wish to have fresh linens and towels delivered to your room. Amenities, such as shampoo, conditioner and coffee, may be requested at the same time.
UNNECESSARY ITEMS– To reduce potential cross-contamination, we have removed all unnecessary items from our guestrooms such as bed scarves, decorative pillows, magazines and notepads. Magazines are available at the Front Desk upon request.
MENUS are provided to guests upon check-in. Please select your breakfast items and return the completed form to the Front Desk by 9:00 PM. Each morning, at the requested times, guest orders will be ready for pick up in the lobby.